Terms of Service

Terms of Service

Last updated: November 2026

Important Notice

This website is a travel guide. It does not take bookings or payments, sell tickets or run tours. Ticket and tour links go to GetYourGuide, where any booking is made; room searches open Expedia through Stay22. Some links on this site are affiliate links: if you book through one of them we may earn a commission, and the price you pay is the same. Every ticket and tour is sold by the company named on its listing.

By following a booking link you leave this site; the booking is made with GetYourGuide (or, for a room, with Expedia) under its terms and the seller’s.

Bookings & Payment

  • Bookings are processed by GetYourGuide and fulfilled by the company named on the listing.
  • By completing a booking, you agree to GetYourGuide’s terms and the seller’s policies: GetYourGuide General Terms and Conditions.
  • Booking confirmations and vouchers are issued by GetYourGuide.

Cancellation & Refund Policy

Cancellation terms are set by GetYourGuide and the seller and are shown on each listing before you pay. Several Duomo tickets on this site cannot be refunded; the pages say which.

To cancel or modify a booking: contact GetYourGuide, using the details in your booking confirmation email.

Prices Shown on This Site

Prices, ratings and review counts on this site are copied from the listings and the Cathedral’s own ticket shop, with the month they were checked next to them. Prices change by date and season. The price you pay is the one shown at checkout.

Seller Responsibility

  • The company that sells or runs the ticket or tour (not this website) is responsible for:

    • Admission on the date and time booked, and the visit as described
    • Guides, audio guides and any entrance included in a tour
    • Closures, changes of opening hours or access, and cancellations
    • Visitor safety and insurance
    • Handling complaints or problems on the day

  • The Cathedral may change its opening hours, its access routes or the visiting areas, or close the terraces in bad weather or for safety reasons, at short notice. Refund or new-date options follow the terms shown on the listing you booked.

Liability & Disclaimer

  • This website is a travel guide that refers you to GetYourGuide and Expedia. We are not liable for:

    • The quality, safety or accuracy of descriptions of tickets and tours
    • Personal injury, loss or damage during a visit
    • Cancellations, delays or changes made by sellers or by the Cathedral
    • Disputes between customers and sellers

  • The terraces are reached by steep stairs, with uneven and narrow passages, and are open to the weather. Everyone visits at their own risk and must follow the instructions of the staff on site and the rules of the places visited.

  • The seller’s own liability terms apply as stated in its booking conditions.

Intellectual Property

Ticket and tour titles, descriptions, images and prices come from GetYourGuide and the sellers. All trademarks and content belong to their respective owners.

Changes to Terms

We may update these terms periodically. Continued use of this site constitutes acceptance of updated terms.

Contact

Need to cancel or change a booking? Open your GetYourGuide confirmation email and use Manage booking, or log in at getyourguide.com with the email you booked with. We can’t see or cancel bookings.

For booking-related questions, contact GetYourGuide customer service via your booking confirmation.

For website inquiries: info@duomorooftoptickets.com